FAQ and New Changes in 2024

With the start of a new year and new followers, I would like to clarify any changes and reintroduce some frequently asked questions for those who are new.

1) Can you please provide more information about the estimated time for receiving the completed gallery or images? For most sessions, you will receive an online proofing album within 3–4 weeks of your session with Land of Erin Dell. Please note that the delivery time has been slightly changed from last year. However, I do my best to provide a sneak peek within 24-72 hours, depending on the session/event size. After delivering the sneak peek, I will edit the remaining sessions chronologically, following a first-come-first-serve approach.

2) How can I ensure that Land of Erin Dell will show up and my booking is confirmed? Once you have paid your 50% non-refundable retainer fee and signed the agreement, you can rest assured that your date is secured.

3) What is your cancellation policy? As a small business, last-minute cancellations can hurt us as we lose potential bookings that cannot be filled. We require a 50% non-refundable retainer fee when booking to protect ourselves from this. This fee is intended to cover any damages caused by last-minute cancellations. However, we understand that unexpected circumstances can arise; for these situations, each client is allowed a one-time rescheduling if the request is made at least 48 hours before the scheduled date. In addition, rescheduling due to inclement weather is complimentary, as is the ability to switch from an outdoor session to a studio session at the last minute.

New changes in 2024:

1) The duration for which clients' galleries will be available is changing to 30 days. This means that you will have a period of 30 days to decide on ordering prints, downloading your images, and taking any other necessary actions. If the gallery is removed from circulation after this period, a fee will be charged for uploading and reopening the gallery; and

2) There will be a change in the booking process. If you have not completed the two-step booking process within 48 hours of receiving the agreement, your selected date will be made available to other people on a first-come-first-served basis. To secure your booking, make sure to pay the non-refundable retainer fee and sign the agreement.

We have included all the necessary information in our agreement to ensure transparency and accountability to our valued clients. You can find all the relevant details and more, if needed, to provide you with a clear understanding of our services.

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Client Appreciation Contest for First Anniversary

By Erin Dell • February 29, 2024

It's been a full year now since I made the life-changing decision to reignite my passion for photography and embark on a new business venture. I established my photography business under the registered assumed business name of Land of Erin Dell with the state of Montana, and it has been an exciting journey ever since. However, this decision also meant leaving behind my previous career as a certified paralegal, which was a major step and required a lot of courage and faith. Despite the challenges and uncertainties that come with a new transition, I am grateful for the journey thus far and want to thank everyone who has helped me have a successful first year. A few highlights of the things that I was able to accomplish in the first year were purchasing new lighting, lenses, props, etc.; joining the Montana Professional Photographers Association; forming an LLC; purchasing a building for the studio; and implementing new products and services to offer clients. All of this would not have been possible without the support of my many wonderful clients and such a supportive family! Throughout this journey, I have enjoyed meeting so many wonderful children and teens (who happen to be my favorite subjects to photograph and spend time with), witnessing the special bonds with families, and connecting with many amazing businesses. As a way of showing my appreciation for my clients and giving them special recognition, I initially thought of sharing a photograph from each session this year. However, I felt like that wasn't enough. So, I decided to create a client appreciation contest to demonstrate my gratitude towards my past clients. I want to invite all of my past clients, some of whom I worked with almost a decade ago when I had Erin Dell Photography and drove back and forth from Minnesota to Sheridan County, to participate in this contest. These people from the past are just as much a part of this incredible journey!

Lifestyle Brand Photography

By Erin Dell • January 11, 2024

At the beginning of this month, we mentioned some new services that we are in the process of rolling out to businesses. Today, I would like to introduce you all to one of those services, which is a type of photography called lifestyle brand photography. Brand photography utilizes high-quality images creatively to showcase a business or brand's mission, values, and unique qualities to customers and clients. It is an effective tool that allows you to highlight your business and stand out from the competition!

Unseen Work

By Erin Dell • January 9, 2024

Unseen Work

2023 Reflections

By Erin Dell • December 26, 2023

2023 has been one of the most exciting yet scariest and rewarding years!